Operation Santa 2025
3-28 November 2025
Operation Santa aims to provide presents to those nominated by their social workers.
Various
Event Details
- 4th – 24th December 2025, 12pm-7pm (Weekdays) / 11am-7pm (Weekends)
- The Meadows Wildlife Park, Caerphilly
- Ticket Link: Operation Save Christmas
- Facebook URL
Storyline
At approximately 22:47 GMT on December 26th 2024, Santa Claus’ sleigh was last tracked near Caerphilly. He never made it back to the North Pole.
Initial reports suggest a possible mid-air sleigh malfunction. Eye-witnesses in the area reported a red flash in the sky and what sounded like sleigh bells crashing. No further sightings. No contact. Santa and his reindeer are officially missing.
Mrs. Claus has now launched an emergency search operation. We’re calling for brave families to volunteer & join us on the ground.
Search HQ will be operational from December 4th – December 24th
Location: Meadows Wildlife Park
All volunteers will be issued a digital case file and receive a Search Kit upon arrival.
Your families’ mission: follow the clues, search the trail, and help the Elves save Christmas.
What to Expect
All volunteers will receive:
- A digital case file with what we know so far
- An official Search Kit on arrival (map, clues and more)
- Guidance from elves, Christmas characters, lights, and sounds to follow the search trail
- Access to the elves’ emergency pop up Toy Factory HQ – where children can help save Christmas
Post-Search Rewards
MISSION COMPLETE? Let’s hope so… Once your search session ends, volunteers can enjoy well-earned rewards at Search HQ:
Expect:
- Hot drinks and festive refreshments to warm you up
- Seasonal games and activities to lift spirits
- A pop-up Toy Factory run by the elves
- Christmas film screenings to help raise the Cheer levels
- And many more festive experiences to help keep the spirit strong and signal Santa home
Ticket Info
Prices
- Adults (12+): £25
- Children (3-11): £25 – includes a gift from Santa.
- Family Ticket (2x Adults, 2x Children): £75
- Children 0-2 go free
Entrance Slots
Weekdays (4/5/11/12/17/18/19/22/23)
- Opening Times: 12pm – 7pm
- Break at 3:15pm to 4pm
Weekends (6/7/13/14/20/21)
- Opening Times: 11am – 7pm
- 2 30 minute breaks:
- 1:30pm – 2pm
- 4:30pm – 5pm
Christmas Eve (24)
- Opening Times 11am – 3pm
